GENERAL

 

When is Epic Escape?

Thursday 27th May to Sunday 30th May 2027. The final event takes place on Sunday 30th May 2027.

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What is Epic Escape?

Epic Escape is more than just a getaway; it's an unforgettable weekender bringing together music, entertainment, adventure, sunshine and incredible people. Expect an exciting combination of exclusive parties, beachside experiences, poolside vibes, excursions and unforgettable memories.

 

Who can attend Epic Escape?

Epic Escape is designed for adults looking to enjoy an unforgettable holiday experience.

 

Can I attend Epic Escape on my own?

Absolutely! Whether you're travelling solo, with friends, as a couple or as part of a group, everyone is welcome. Epic Escape is all about meeting new people, making connections and creating unforgettable memories.

 

Can I book as part of a group?

Of course! We encourage group bookings. If you're planning to attend with friends, family or a larger group, contact our team to enquire about group booking offers and available discounts.

 

Do you offer birthday packages?

Yes! If you're celebrating a birthday during Epic Escape, get in touch with our team to discuss available birthday offers and arrangements. We want to make your celebration extra special!

 

What should I pack?

We recommend bringing:

• Swimwear and beachwear.

• Evening and party outfits.

• Comfortable footwear.

• Sun cream and sunglasses.

• Your travel documents.

• Any personal medication or essentials.

• Your Epic Escape wristband booking confirmation.

Keep an eye out for our event-specific dress codes so you can come prepared for every occasion!

 

Will there be a way to contact the organisers?

Yes. Our team will provide the relevant contact information and communication channels for registered guests. You can also contact us through our website and official social media pages.

 

Can I get a refund if I can no longer attend?

All cancellations, refunds and booking changes are subject to our published terms and conditions. Please review our refund policy before completing your purchase. If you have any questions, contact our team.

 

How will I receive important updates?

Important announcements and updates will be shared through our official Whatsapp channel, Official website, email communications and social media channels. Make sure you follow our pages and keep an eye on your inbox.

 

Is travel insurance recommended?

Yes. We strongly recommend that all guests arrange suitable travel insurance before travelling. Your policy should cover relevant travel disruptions, medical emergencies and personal belongings.

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PAYMENT INFORMATION & OPTIONS

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What payment methods do you accept?

We offer a range of convenient and secure payment options to make booking your Epic Escape experience as easy and flexible as possible.

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You can pay for your booking using the following methods:

• Debit & Credit Cards: We accept debit and credit card payments through our secure online checkout.

• Klarna: Spread the cost of your booking with Klarna. Choose an available payment option at checkout, subject to eligibility and approval.

• Clearpay: Book now and spread your payments into manageable instalments with Clearpay, subject to eligibility and approval.

• Bank Transfer: We also accept direct bank transfers. Please contact our team for payment details and instructions.

• Payment Plans: Want to spread the cost of your Epic Escape experience? We offer payment plan options to help you manage your booking. Contact our team for available plans, instalment amounts and payment deadlines.

 

Can I pay in instalments?

Absolutely! We understand that spreading the cost can make planning your getaway easier. You can choose from available payment plan options or use Klarna and Clearpay at checkout, subject to their terms and approval.

 

How do I pay by bank transfer?

If you would prefer to pay by bank transfer, Select the option showing bank transfer payment plan. you will receive an email with your unique booking reference number, bank details and payment instructions. Please ensure you use the correct booking reference when making your transfer so that we can identify and allocate your payment.

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When is my booking confirmed?

Your booking will be confirmed once the required payment has been successfully received and processed. For payment plans, all instalments must be paid by their respective due dates to keep your booking up to date.

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Can I change my payment method after booking?

If you need to change your payment method or require assistance with an outstanding balance, please contact our team. We will advise you on the available options.

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What happens if I miss a payment?

It is your responsibility to ensure that all scheduled payments are made by their agreed due dates. If you anticipate any difficulties making a payment, please contact our team as soon as possible so we can discuss the available options.

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Is it safe to make payments online?

Yes. Payments made through our online checkout are processed using secure payment facilities. We do not ask customers to share their full card details through social media or unsecured messaging platforms.

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Need help with a payment?

Our team is here to help. If you have any questions about payment methods, instalments or outstanding balances, please get in touch with us and we'll be happy to assist.

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At Epic Escape, we want to make securing your next unforgettable experience as simple and convenient as possible!

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TRAVEL

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Where is Epic Escape taking place?

Epic Escape takes place in beautiful Turkey, Marmaris bringing together sunshine, stunning coastal views, beachside experiences and unforgettable entertainment. Full destination and hotel details will be provided as part of your booking information.

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Do I need to book my own flights?

Yes, unless your chosen package specifically states otherwise, flights are not included in your Epic Escape booking. Guests are responsible for arranging their own flights to and from the destination.

 

Which airport should I fly into?

Your recommended arrival airport will be Dalaman International Airport (DLM). Please refer to the travel information provided with your booking before purchasing your flights.

 

Are airport transfers included?

Airport transfers are not automatically included unless specifically stated in your chosen package. Please check your booking details or contact our team for information about available transfer arrangements.

 

Can I arrive earlier or stay longer?

Absolutely! You are welcome to arrange additional nights before or after the official Epic Escape dates, subject to hotel availability and your accommodation arrangements. We advise all attendees to arrive on Wednesday 26th May 2027.

 

Do I need a passport to travel?

Yes. You will need a valid passport to travel internationally. Please check the latest entry requirements for Turkey based on your nationality and ensure your passport meets the necessary validity requirements.

 

Do I need a visa to visit Turkey?

Visa requirements depend on your nationality and passport type. We recommend checking the official Turkish visa information before travelling to ensure you meet the entry requirements. CLICK HERE

 

Will I receive travel information before the event?

Yes. Important travel updates, event information and any relevant arrival instructions will be communicated to registered guests ahead of the weekender.

 

What happens if my flight is delayed or cancelled?

Guests are responsible for managing their own flight arrangements. We recommend contacting your airline and travel insurance provider immediately if your flight is disrupted. Please also notify our team if your arrival plans are affected.

 

EVENTS

 

When does the first event take place?

Wristband Collection/Games & Vibes Day Party will be start from 12pm -6pm Thursday 27th May 2027. 

 

How many events are included in the wristband package?

The wristband includes 4 night-time and 4 daytime events. All events are included this also include the Boat Party, which is part of both wristband options. 

 

Where are the events taking place?

The majority of events are taking place in Marmaris and Içmeler.

 

Can you pay on the door of the events?

Door payments will be possible if we’re not at capacity but prices of each event will start at €40

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What events and activities can I expect at Epic Escape?

Expect an action-packed experience featuring pool parties, boat parties, beach parties, themed events, DJs, games, excursions and exclusive entertainment. Every event is designed to bring the energy, create connections and make your getaway unforgettable.

 

Does my Epic Escape wristband include access to all events?

Your wristband provides access to all 8 events and experiences specifically listed as included in your chosen wristband package. Your wristband also includes Event Transfer to and from the venue. Some additional activities, excursions or experiences may require separate payment.

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Do I need to purchase separate tickets for each party?

No, All events are included in your wristband package. you do not require separate ticket purchases. 

 

Will there be a schedule of events?

Yes! An event itinerary outlining the planned parties, activities and experiences will be shared with registered guests closer to the event. Please note that timings and event arrangements may be subject to change. 

 

Are there dress codes for the themed parties?

Yes! Some of our events will have specific themes and dress codes. From all-white parties and pastel pool parties to Flag inspired Boat party, costume nights and colourful themed celebrations, we encourage guests to dress up, embrace the theme and bring their best looks. CLICK HERE TO SEE THE EVENT THEMES

 

Can I attend an event without an Epic Escape wristband?

Access to official Epic Escape events is subject to the relevant entry requirements. An eligible wristband or event ticket will be required for access to events where specified.

 

Are boat parties and excursions included?

Our exclusive Rep Your Flag boat party experience is included in your wristband package. Other excursions and optional activities carry an additional charge.  Please refer to your package inclusions for full details.

 

What happens if an event is cancelled or moved?

While we aim to deliver every advertised experience, circumstances outside our control may occasionally require changes to event schedules, venues or activities. We reserve the right to make reasonable adjustments where necessary and will communicate important changes to guests.

 

What time do the events start and finish?

Event start and finish times will be communicated in the official itinerary. We recommend checking the schedule regularly to ensure you don't miss any of the experiences.

 

Can I leave an event and return later?

Re-entry arrangements may vary depending on the event, venue and security requirements. Please follow the instructions provided by event staff.

 

What should I do if I lose my wristband?

Your wristband is your access pass to eligible Epic Escape events. Please keep it safe and secure throughout your stay. If it is lost, stolen or damaged, contact an event representative immediately. Replacement arrangements will be subject to event policy.

 

Can event details change?

Yes. Although we work hard to deliver the advertised programme, event details, performers, timings and activities may occasionally change due to operational requirements or circumstances beyond our control. Any significant updates will be communicated through our official channels.

 

How do I find out about additional events and announcements?

Stay connected by following Epic Escape on our official social media platforms and checking your emails. This is where we will share event announcements, itinerary updates, important information and exclusive news. JOIN THE WHATSAPP CHANNEL FOR LIVE UPDATES

 

Have another question?

Our team is always happy to help. Contact us through our website or official social media pages, and we'll do our best to assist you.

 

EPIC ESCAPE – Escape The Ordinary!

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ACCOMMODATION

 

What board is the hotel/room?

All Inclusive

 

I want to book my own hotel, where should I book it?

Içmeler is where the majority of the club events will take place, so will recommend in and around that area.

 

Can I book a single room?

Yes single rooms are available at all three hotels.

 

Is there wifi in the hotel?

Yes, the hotels have high speed wifi throughout.

 

When is check in and check out?

Check in is at 3pm. Check out is at 11am. If you arrive early or have a late flight back on day of check-out, there is a luggage room to safely store your luggage.

 

Can I extend my stay?

Yes, you can add additional nights